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 About Us

History

Gerald Feickert is a learning and development specialist. His career spans over 20 years and includes the ownership, management and operation of successful businesses. He has substantial knowledge and experience in Consulting and Training for the Hospitality Health, Leisure, Engineering and Retail sectors . He was a partner with G&P in Europe and was instrumental in building a chain of 130 businesses that were successfully exited in 2000

Focus

Feickert & Co. recognises that skilled people are essential to successful business. The winning formula remains; recognise people with innate talent for a role and continually develop their skills within the business.

The success and growth of an organisation depends on a crucial balance of excellent customer service, effective people, marketing, sales and returning clients.  Only your people can understand and meet the needs of your clients. Only their combined strengths can provide the best possible services and create a profitable business venture

 Change is constant. All your team members will require new knowledge and skills from time to time

Your “mission critical” areas form our focus:

  • High Sales

  • Customer Service / Retention of clients

  • Finding and keeping skilled team members

  • Marketing Strategy / Business Planning

  • Effective Promotion / Advertising

  • Constant Quality Improvement

Methodology

By listening and observing, we learn about you and your business. This allows us to custom build a development program that suits you.

Developing new skills takes time, so we make growth as practical as possible. Learning by “doing” is still best, so workshop type “role plays” and practical exercises form a major part of our process. We assess participants and provide them with supportive and constructive feedback.

Their new habits take around 21 days to form, so we follow up the learning with reinforcement to ensure their new skills stick

Philosophy

Capability =

Knowledge + Experience

To best expand the skill levels of your team, we will always design and build training that matches your business environment. It will be delivered in ways and at times that best suit you. We will focus on your requirements and monitor the progress and success of your team.

 PROJECTS

  ClubeVII                               Lisbon, Portugal

www.clubevii.com

  Esporta                           Kiel, Germany - now

     www.homeofbalance.de

  Just WorkOut             Auckland, New Zealand

www.justworkout.co.nz

  Uni Rec Centre         University of Waikato, Hamilton, N.Z.

www.unirec.co.nz

  First Place Fitness Club Hamilton, NZ.

www.firstplacefitness.co.nz

 

 Feickert & Co.


Hospitality, Leisure, Professional Services, Retail,

 

Recent Clients:

Company Background:

Gerald Feickert - Senior Partner

  • Operations / Training

Sally Mullinger - Senior Partner

  • Systems / Marketing

Sally is a Chartered Civil Engineer with broad international experience, she is accustomed to managing and delivering difficult projects on time and in budget.

Sally has advanced skills in process improvement, project management and cost control. She brings a wealth of practical knowledge to any endeavour.

She understands how to best manage customer service and soft skills development in the engineering and professional services sectors.

 

Gerald graduated from Waikato University NZ with a Degree in Education / Psychology and a teachers Diploma in Sport. He holds an advanced Coaching qualification.

His career encompasses 25 years of  projects in Leisure, Retail, Fitness and Sport Management.

His first major project was the design, build and management of NZ's first dry ski slope. The Albany Ski Slope in Auckland was a landmark Leisure complex in the wintersport industry.

In Europe, he went on to manage the prestigous "Sporting" Health Club in Germany.                www.sporting-muelheim.de/

This lead to a career as a Coach and Consultant for Gockel, Paul & Partner. Managing 130  Leisure and Hospitality businesses throughout Germany, Switzerland and Austria                         www.paul-partnerag.com

The G&P group was successfully exited in 2000. Gerald started Feickert & Co to consult for English chains wanting to enter the European market.

He consulted on many interesting  and successful projects some highlights include:

The Invicta Groups first German Club - Club Indigo in Kiel, now Home of Balance. A State of the Art spa based health and fitness Club. Project value $25 Million.

Troubleshooting for Esporta UK in Germany.

Clube VII, Lisbon Portugal.      Sir John Beckwith - Pacific Investments and Riverside Clubs, European arm. Project value   $20 Million.

European Partner for B@1 Health and Leisure with sites in Düsseldorf, Cologne, Frankfurt Brussels and Lisbon.

Bungert Golf & Tennis Ranch. Established an intensive golf instruction programme: GolfMaster.

Physical Park, an exclusive Health and Fitness Club in Hannover, Germany

Leo's an iconic Health Club in central Munich, Germany

MediVital, a Fitness/Medical Institute in Bergheim, Germany

Now in Australia, Gerald is always available to chat and discuss your business..

 

Office: 02 4934 5548

Mobile: 0421 278 308

gfeickert@gmail.com

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