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History Gerald Feickert is a learning and development specialist. His career spans over 20 years and includes the ownership, management and operation of successful businesses. He has substantial knowledge and experience in Consulting and Training for the Hospitality Health, Leisure, Engineering and Retail sectors . He was a partner with G&P in Europe and was instrumental in building a chain of 130 businesses that were successfully exited in 2000 Focus Feickert & Co. recognises that skilled people are essential to successful business. The winning formula remains; recognise people with innate talent for a role and continually develop their skills within the business. The success and growth of an organisation depends on a crucial balance of excellent customer service, effective people, marketing, sales and returning clients. Only your people can understand and meet the needs of your clients. Only their combined strengths can provide the best possible services and create a profitable business venture Change is constant. All your team members will require new knowledge and skills from time to time Your “mission critical” areas form our focus:
Methodology By listening and observing, we learn about you and your business. This allows us to custom build a development program that suits you. Developing new skills takes time, so we make growth as practical as possible. Learning by “doing” is still best, so workshop type “role plays” and practical exercises form a major part of our process. We assess participants and provide them with supportive and constructive feedback. Their new habits take around 21 days to form, so we follow up the learning with reinforcement to ensure their new skills stickPhilosophy Capability = Knowledge + Experience To best expand the skill levels of your team, we will always design and build training that matches your business environment. It will be delivered in ways and at times that best suit you. We will focus on your requirements and monitor the progress and success of your team. PROJECTS |
Hospitality, Leisure, Professional Services, Retail,
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ClubeVII
Lisbon, Portugal
